cg44 Terms & Conditions — Your Rights and Obligations

By accessing, registering on, or using any part of the cg44 platform — including but not limited to its website, mobile interface, games, sportsbook, live casino, and promotional offers — you agree to be unconditionally bound by these Terms and Conditions in their entirety.

These Terms apply to all users of the cg44 platform regardless of how the platform is accessed or from what device. Your continued use of the platform constitutes ongoing acceptance of any amendments made to these Terms in accordance with Section 13 (Amendments).

These Terms and Conditions are to be read in conjunction with cg44's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and cg44. In the event of any inconsistency between these documents, these Terms and Conditions shall prevail.

The cg44 platform is strictly available to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during their use of the platform:

• You are at least 21 years of age. The cg44 platform does not permit access by persons under the age of 21 under any circumstances.
• You are accessing the platform as an individual acting on your own behalf and not on behalf of any third party.
• You are not accessing the platform in a jurisdiction where online gambling is illegal or prohibited by applicable law.
• You have not previously been self-excluded from the cg44 platform or had a cg44 account closed for breach of these Terms.
• You are not acting as an agent for, or in partnership with, any other person for the purposes of gambling on the cg44 platform.
• You are not an employee, contractor, director, officer, or close family member of cg44 or any of its affiliated companies, game providers, or payment partners.

cg44 reserves the right to require documentary proof of age and identity from any player at any time. Failure to provide satisfactory proof within a reasonable period will result in account suspension and, where applicable, the return of net deposits pending verification.

To access the full features of the cg44 platform, you must register a single player account. The following rules apply to account registration and maintenance:

• One account per player: Each individual may hold only one active cg44 account. Creating multiple accounts — whether under the same or different personal details — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all associated funds.
• Accurate information: You must provide complete, accurate, and truthful personal information during registration, including your legal name, date of birth, residential address, and contact details. You must update this information promptly if it changes.
• Account security: You are solely responsible for maintaining the confidentiality of your username and password. cg44 will never ask for your password by any means. You must notify cg44 immediately if you suspect unauthorised access to your account.
• Account verification (KYC): Before processing any withdrawal, cg44 may require you to submit identity documents including a valid government-issued photo ID, proof of address dated within three months, and proof of the payment method used. Withdrawal requests will be held pending satisfactory completion of KYC.
• Account closure: You may request the closure of your cg44 account at any time by contacting our support team. Pending bets will be settled according to their natural outcome before the account is closed. Any verified balance remaining at the time of closure will be returned to you via your registered payment method.

cg44 accepts deposits through the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposits are credited to your cg44 wallet in the currency of the transaction and converted to BDT (Bangladeshi Taka) at the prevailing rate where applicable.

• Minimum deposit: The minimum deposit amount is ৳200 per transaction unless otherwise stated in a specific promotion.
• Deposit processing: Deposits made via bKash, Nagad, Rocket, and Upay are processed in real time during normal platform operating hours. Card deposits may be subject to a processing window of up to 30 minutes depending on your issuing bank.
• Deposit fees: cg44 does not charge fees on deposits. Your payment provider may apply their own transaction charges, for which cg44 accepts no responsibility.
• Funding source: All deposits must be made from payment accounts registered in your own name. cg44 does not accept deposits from third-party accounts. Any funds identified as originating from a third party will be returned and the account subject to review.
• Prohibited use of funds: The cg44 platform must not be used as a mechanism for money laundering, fraud, or any other unlawful financial activity. cg44 cooperates fully with relevant authorities in the investigation of suspected financial crime. Deposits which cannot be reconciled with legitimate sources of funds may be frozen pending investigation.

Players may withdraw their verified balance at any time subject to the following conditions:

• Minimum withdrawal: ৳500 per transaction.
• KYC requirement: A fully completed and approved KYC verification is mandatory before any withdrawal is processed. Players who have not completed identity verification will have withdrawal requests held until verification is satisfactorily completed.
• Withdrawal method: Withdrawals will be returned to the same payment method used for the player's most recent deposit, or as directed by the cg44 compliance team following review. cg44 does not process withdrawals to third-party accounts under any circumstances.
• Processing time: cg44 aims to process approved withdrawals within 30 minutes for mobile financial service methods (bKash, Nagad, Rocket, Upay). Card withdrawals may take 3–5 business days depending on the issuing bank. Processing times may be extended during periods of high demand or where additional security review is required.
• Wagering requirements: Funds credited to your account as part of a bonus offer may not be withdrawn until all associated wagering requirements have been met. Real-money deposits that have not been wagered a minimum of one time are also subject to an administrative review before withdrawal in order to prevent money laundering through the platform.
• Withdrawal limits: cg44 may apply maximum daily, weekly, or monthly withdrawal limits as notified to players from time to time. VIP players may be eligible for enhanced withdrawal limits subject to their tier status.

cg44 offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time the bonus is offered:

• Eligibility: Bonuses are available to players who have completed account registration and, where specified, identity verification. cg44 reserves the right to restrict bonus eligibility based on account status, location, or payment method.
• Welcome bonus: The welcome bonus (currently up to ৳20,000) is available to new players on their first deposit and is subject to the wagering requirements specified in the active promotion at the time of the deposit. The welcome bonus may only be claimed once per player, per household, and per device.
• Wagering requirements: Bonus funds must be wagered a minimum number of times before they become eligible for withdrawal. The applicable wagering multiplier and any game contribution percentages will be stated in the specific promotion terms. Not all games contribute equally to wagering requirements — slot games typically contribute 100%, while live casino and table games may contribute less or not at all.
• Bonus expiry: All bonuses and associated free spins expire within the period specified in the promotion terms, typically 7 or 30 days from the date of crediting. Expired bonuses and any winnings generated from them will be removed from your account without notice.
• Bonus abuse: cg44 employs automated and manual monitoring systems to detect bonus abuse. Any player found to be exploiting bonus offers — including through the use of multiple accounts, irregular betting patterns, or collusion — will have their bonus and associated winnings forfeited and their account closed.
• cg44's discretion: cg44 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. cg44 also reserves the right to refuse any bonus request or reverse a credited bonus where it determines, in its sole discretion, that the bonus was obtained improperly.

The following rules apply to all forms of wagering on the cg44 platform, including sports betting, live casino games, slots, arcade games, and all other gaming products:

• Bet acceptance: cg44 reserves the right to refuse or limit any bet at any time and for any reason, including but not limited to where cg44 reasonably suspects that a bet is placed with information advantage, in breach of these Terms, or in connection with suspicious activity.
• Minimum and maximum stakes: Minimum and maximum stake limits apply to all games and markets. These limits are displayed within the relevant game or market interface and may be adjusted at cg44's discretion.
• Errors and malfunctions: In the event of an obvious error in odds, payout tables, or game rules due to a technical malfunction or human error, cg44 reserves the right to void the affected bets and return stakes to players. Payment of winnings based on erroneous odds or malfunctioning games does not constitute a binding commitment by cg44.
• Disconnection policy: cg44 is not liable for losses incurred as a result of network disconnections, internet outages, or device failures on the player's side during active game sessions. Where a game round is interrupted due to a server-side issue, cg44 will apply a fair resolution based on the state of play at the time of disconnection.
• Game rules: Each game available on the cg44 platform is governed by its own specific rules as provided by the relevant game studio (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). Players are responsible for familiarising themselves with these rules before playing.
• Sports betting: For cricket and other sports markets, results are determined based on official competition outcomes as declared by the relevant governing body (e.g., ICC, BCB, BPL governing committee). In the event of a dispute, the governing body's decision is final.

The following activities are strictly prohibited on the cg44 platform. Any player found to have engaged in prohibited conduct will have their account immediately suspended, their funds frozen pending investigation, and may be reported to relevant authorities:

• Registering or operating more than one player account on the cg44 platform.
• Providing false, misleading, or incomplete information during registration or at any point during account use.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, manipulate game outcomes, or exploit platform vulnerabilities.
• Exploiting bugs, errors, or technical faults in the platform's software for financial gain. Players who discover such errors are required to report them to support immediately.
• Engaging in match-fixing, insider trading on sports outcomes, or any form of collusion with other players or third parties to gain an unfair advantage.
• Using the platform for money laundering, terrorist financing, or any other illegal financial activity.
• Attempting to reverse engineer, disassemble, or modify any component of the cg44 platform's software or infrastructure.
• Harassing, threatening, or abusing cg44 staff, support agents, or other players through any communication channel.
• Accessing the platform using a VPN, proxy server, or any other technology designed to mask your true geographic location or identity.

All content on the cg44 platform — including but not limited to the website design, graphics, logos, text, software code, game interfaces, promotional materials, and the cg44 brand identity — is the exclusive intellectual property of cg44 or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cg44 platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, republish, or distribute any cg44 content without prior written authorisation.
• Use any cg44 branding, logos, or trade names in any manner that could cause confusion or suggest an affiliation with cg44 that does not exist.
• Frame, scrape, or mirror any part of the cg44 platform on another website or application.
• Use any cg44 content for commercial purposes without express written permission from cg44.

Game content made available through cg44's third-party provider partnerships (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remains the intellectual property of the respective studio and is subject to their own licensing terms.

cg44 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also consent to the data practices described in the Privacy Policy.

In summary, cg44 collects personal data for the purposes of account registration, identity verification, fraud prevention, legal compliance, payment processing, and improving the platform experience. cg44 does not sell personal data to third parties. Data is shared only with service providers, payment processors, and regulatory bodies as required to operate the platform and meet legal obligations.

All data transmitted between your device and the cg44 platform is protected by 256-bit TLS (SSL) encryption. cg44 employs industry-standard security practices to protect stored personal data against unauthorised access, disclosure, alteration, or destruction.

cg44 is committed to promoting responsible gambling and providing tools that support player wellbeing. The following responsible gaming features are available to all registered players and may be activated at any time via account settings or by contacting support:

• Deposit limits: Set daily, weekly, or monthly limits on the total amount you can deposit.
• Session time reminders: Configure reminders that alert you after a set period of continuous play.
• Cooling-off period: Temporarily restrict access to your account for a defined period (24 hours, 7 days, 30 days, or 90 days).
• Self-exclusion: Permanently exclude yourself from the cg44 platform. Self-exclusion requests are irreversible for a minimum period of 12 months.

If you believe that gambling is negatively affecting your finances, relationships, or mental health, we strongly encourage you to use these tools and to seek support. Our support team is available 24 hours a day, 7 days a week, and can assist you in activating any responsible gaming measure immediately.

For further guidance, please visit our dedicated Responsible Gaming page.

To the maximum extent permitted by applicable law, cg44 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with:

• Your use of, or inability to use, the cg44 platform or any of its services.
• Any interruption, suspension, or termination of the platform, whether planned or unplanned.
• Any errors, inaccuracies, or omissions in platform content, odds, or game results arising from technical faults.
• Unauthorised access to your account resulting from your failure to maintain adequate account security.
• Any actions taken by cg44 in good faith in accordance with these Terms, including account suspension or closure.
• Gambling losses sustained through the normal use of the platform.

Nothing in these Terms limits cg44's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited by law.

cg44's total aggregate liability to you in connection with these Terms, however arising, shall in no event exceed the amount of your net deposits in the 12 months immediately preceding the event giving rise to the claim.

cg44 reserves the right to amend these Terms and Conditions at any time. Amendments will be published on this page with an updated effective date. Where a change is material, cg44 will make reasonable efforts to notify active players via email or platform notification at least 7 days before the change takes effect.

Your continued use of the cg44 platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and contact support to arrange account closure and the return of any verified balance.

It is your responsibility to review this page periodically to stay informed of the current Terms. cg44 accepts no liability for a player's failure to review updated Terms before continuing to use the platform.

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which cg44 is incorporated and operated. Any dispute arising out of or in connection with these Terms that cannot be resolved through cg44's internal dispute resolution process shall be referred to binding arbitration in accordance with the applicable arbitration rules of the relevant jurisdiction.

Players agree that all disputes shall be resolved on an individual basis and not as part of any class action, collective proceeding, or representative action.

For the avoidance of doubt: players are solely responsible for ensuring that their use of the cg44 platform complies with the laws of their own country or territory of residence. cg44 makes no representation that the platform is lawful for use in any particular jurisdiction outside of those in which it operates.

If you have any questions about these Terms and Conditions, wish to raise a complaint, or need to activate a responsible gaming tool, please contact the cg44 support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the cg44 platform interface
• Support hours: 24 hours a day, 7 days a week, including public holidays
• Time zone: Bangladesh Standard Time (BST, UTC+6)

cg44 aims to acknowledge all written complaints within 24 hours and to provide a full resolution within 10 business days. Where a complaint requires extended investigation, you will be kept informed of progress at regular intervals.

For detailed information about how we handle your personal data, please refer to our Privacy Policy. For information about responsible gaming support, please visit our Responsible Gaming page. For common questions, see our FAQ page.